Cookie Policy

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device until they expire or you delete them).

We also use similar technologies such as web beacons, pixels, and local storage to enhance your experience on our website.

Swift & On Time Courier Services uses cookies for several purposes:

2.1 Necessary Cookies

These cookies are essential for our website to function properly:

• Authentication and security
• Shopping cart functionality
• Form submission and data validation
• Load balancing and performance optimization
• Fraud prevention and security measures

2.2 Functional Cookies

These cookies enhance your experience by:

• Remembering your login status
• Storing your language and region preferences
• Maintaining your shipping preferences
• Customizing content based on your location
• Providing personalized features and recommendations

2.3 Analytics Cookies

We use analytics cookies to:

• Understand how visitors use our website
• Measure website performance and loading times
• Identify popular content and features
• Track conversion rates and user journeys
• Improve our website design and functionality

2.4 Marketing Cookies

Marketing cookies help us:

• Display relevant advertisements
• Measure advertising campaign effectiveness
• Prevent showing the same ad repeatedly
• Provide personalized marketing content
• Track social media interactions

Our website may contain cookies from third-party services that we use to enhance functionality and analyze performance:

3.1 Analytics Services

• Google Analytics - Website traffic and user behavior analysis
• Hotjar - User experience and heatmap analysis
• Adobe Analytics - Advanced web analytics and reporting

3.2 Marketing and Advertising

• Google Ads - Advertising and remarketing campaigns
• Facebook Pixel - Social media advertising and tracking
• LinkedIn Insight Tag - Professional network advertising

3.3 Customer Support

• Zendesk - Customer support chat functionality
• Intercom - Live chat and customer messaging

These third-party services have their own privacy policies and cookie practices. We recommend reviewing their policies for more information.

4.1 Cookie Preference Center

You can manage your cookie preferences using our Cookie Preference Center above. Your choices will be saved and applied to your future visits to our website.

4.2 Browser Settings

Most web browsers allow you to control cookies through their settings:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Receive notifications when cookies are set

4.3 Browser-Specific Instructions

4.4 Mobile Devices

On mobile devices, you can manage cookies through your browser app settings or device privacy settings. The exact steps vary by device and browser.

Different types of cookies have different retention periods:

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you through our website or email if changes are significant
• Request your consent again if required by law
• Provide clear information about what has changed

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

If you have questions about our use of cookies or this Cookie Policy, please contact us:

For technical issues with cookie settings, please contact our customer support team.